User Guide

Focal Point is an adaptable, fully integrated management app designed to meet the needs of virtually any public sector.

Below are two user guides built around the security industry which demonstrates how effective and user friendly the Focal Point app is.

For more information on how Focal Point can benefit your workforce, give our head office a ring on 0844 282 1818 or alternatively drop us an email [email protected] and a member of our team will get back to you as soon as possible.

Client/Manager Guide

Client/Manager Guide


The Client Portal provides Managers and Customers access to all the information reported through the App.  Fully customisable, you can set up your customer and site lists, security operatives and managers; and tailor reports to meet your customers KPIs.

The Portal allows you to schedule shifts, repeat rotas and automatically notifies staff of new shifts, which they can then respond to through the App.

Recieve a daily SIA licence report, confirming which of your staff have a licence that's due to or already expired.

Download reports to send to your customers or give them their own log in details to access reports related to their site or venue.

View Client/Manager Guide

Security Operative Guide

Security Operative Guide


Focal Point enables Security Operatives to access assignment information, confirm venue inductions and provide reports using just their mobile phone.

As the operative starts a shift they log in to the app.  This records their GPS location as well as checking their SIA licence is valid, ensuring SIA compliance.

Reporting an incident is easy using the simple form or the audio report function allows users to record information while undertaking a site patrol.  All information is automatically deleted from the users phone once it has been uploaded to the app.

Take a look at this video tutorial to see how easy the app is to use.

View Security Operative Guide